Explore Live NextBus Implementation
We now have more than 50 North American transit systems using real-time reporting on 100s of routes. Please begin with a virtual visit to the new NextBus installation at MIT in Cambridge, MA--and from there to all of our live installations. Click here to begin your exploration.
FAQs
Here are the questions that current and future customers ask us most often.
1. How often do your predictions refresh?
Answer: every 90 seconds or every 200 yards, whichever comes first. For example, if a bus is stuck in gridlock traffic, every 90 seconds it will refresh the prediction despite being stuck in a standstill. However, if the bus is in motion, every 200 yards it will update the prediction, so if the bus is going faster than anticipated, the prediction will be updated to arrive sooner.
2. Do I have to be at my office desk on a specific server in order to access the management tools?
Answer: No. All of the NextBus Management Information is stored on our servers and provided on our website. So you can access all of our Management Tools from the convenience of any location where web-access is available.
3. How can riders get bus information?
Answer: NextBus provides its passenger information in four mediums:
through the Internet, Shelter signs, mobile devices and our dial-in phone service. Therefore, your riders can access information about your bus system anywhere at any time in any conceivable way possible.
4. Do the fleet managers have to manually input a lot of information in order for the reporting to be accurate?
Answer: No. NextBus provides all of the management tools to facilitate in the most efficient and effective fleet your agency has the potential to provide, automatically and in real-time, in conjunction with the real-time predictions that are continually updated.